Legal Note

Legal warning and acceptance of the Conditions

The purpose of this document (“Legal Note”) is to establish and regulate the rules of use of the website https://www.hostalsantelmo.com (hereinafter, the “website”) – where website is understood to mean all the pages, and their contents, owned by Angel Pascual Alaña Benavent. (hereinafter “HOSTAL SAN TELMO”) – which is accessed through the domain www.hostalsantelmo.com and its subdomains. Through this website, HOSTAL SAN TELMO shall offer information to its customers and potential customers on all the hotel establishments of the group, manage the customer loyalty programme, manage room reservations, and offer any other service deemed appropriate in the performance of its corporate purpose.

Use of this website and the services offered therein by a third party shall confer upon them the condition of user and will imply full and unreserved acceptance of each and every one of the general conditions included in this Legal Note (hereinafter, the “General Conditions”). The user will be understood to be the person who accesses, browses, uses or participates in the services and activities – free or paid – that have been developed for the website (hereinafter, the “user”).

Access to this website means that the user understands and agrees to the General Conditions; HOSTAL SAN TELMO therefore recommends that users print or download and read them thoroughly every time they access this website.

HOSTAL SAN TELMO may offer services or products through the website that may be subject to specific conditions that, depending on the case, substitute, complement and/or modify these conditions, and about which the user will be informed in each specific case.

Access to the website by the user is open and free; however, some of the services and contents offered by HOSTAL SAN TELMO through the website may have to be paid for beforehand as determined in the specific conditions that apply, in which case the user will be provided with clear and accurate information about the price of the product or service and applicable taxes.

General Information

In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the domain owner www.hostalsantelmo.com

  • Corporate Name: Angel Pascual Alaña Benaven
  • Tax ID: 40904298V
  • Registered Address: C/ Antoni Gelabert, 4 – 07015 – Palma of Majorca
  • Telephone: +34 971400464
  • E-mai: info@hostalsantelmo.com

 

HOSTAL SAN TELMO has all the necessary licences and permits for the provision of tourist accommodation and catering services.

User Obligations

The user agrees to use this website and the services offered therein in accordance with current legislation and this Legal Notice. The user also agrees not to use the website, its services and content for illegal, unauthorised or fraudulent purposes and/or purposes contrary to those set forth in this Legal Notice, and which may harm the rights and/or interests of third parties or which may in any way damage or prevent proper operation of the website or the services that it offers now or in the future.

Furthermore, the user expressly agrees not to destroy, alter, disable or in any other way damage the data, programmes, or documents, electronic or otherwise, which may be found on this website.

The user also undertakes not to obstruct the access of other users to the service through mass consumption of the computer resources through which the owner of the website provides the service, or to engage in activities that may damage, interrupt or generate errors in these systems.

The user agrees not to introduce programmes, viruses, macros, applets, ActiveX controls or any of the logical devices or sequences of characters that cause or may cause any type of alteration in the computer systems of the website owner or third parties. 

In the event that users wish to make comments or opinions on the website, they should take into account the following:  

  • They will be fully responsible for the contents and opinions expressed, discharging HOSTAL SAN TELMO, which may not necessarily share their opinion, from all liability.
  • All insults and hurtful content, including racist, discriminatory or degrading content that in any way harms third parties, are prohibited.
  • Comments that are not related to the purpose defined by HOSTAL SAN TELMO are not allowed.
  • Advertising of other websites, including links to other websites or references to third parties, without the authorisation of HOSTAL SAN TELMO is strictly prohibited.
Limitation of Liability

www.hostalsantelmo.com

Access to and use of this site implies that user has read and accepted unreservedly the legal warnings given here. The mere access to and use of this site does not imply the establishment of any type of commercial or professional relationship between HOSTAL SAN TELMO and the user.

The user shall be solely responsible for accessing this website. The risks arising from the use of the website shall be the sole and exclusive responsibility of the user.

HOSTAL SAN TELMO shall not be held liable for any damages or losses that may result from: interference, omissions, interruptions, computer viruses, telephone failure or disconnections in the operational functioning of this electronic system for reasons beyond the control of HOSTAL SAN TELMO; delays or blockages in the use of this electronic system caused by failure or overload of telephone lines, the Internet or other electronic systems in its Data Processing Centre; or any damages caused by third parties through unlawful intrusions that are beyond the control of HOSTAL SAN TELMO. 

Nor shall HOSTAL SAN TELMO be held liable for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided by HOSTAL SAN TELMO whenever it comes from outside sources.

HOSTAL SAN TELMO is entitled to temporarily suspend access to the website, without prior notice, for maintenance, repair, updates or improvements.

Intellectual Property and Copyright

All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to Angel Pascual Alaña Benavent or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.

Withdrawal and Cancellation of the Services

HOSTAL SAN TELMO may reiterate or cancel the use of the services to those users not following what established in this legal warning at any time without notice.

Data Protection
Duration and Termination

The benefit of the services and information included in the web site has an indefinite duration. Nevertheless, HOSTAL SAN TELMO is authorised to consider if the use of the service or any other element is finished or cancelled at any time, without damage of what has been provided concerning the respective specific conditions. When it is possible, it will previously be seen to the users the termination or cancellation of the benefit of the services.

General Booking Terms

1. General terms and reservation procedure

Making a booking through the web page www.hostalsantelmo.com involves the express acceptance on the part of the customer of each and every general condition, which are considered an integral part of the booking in accordance with the specific legislation in force.

When making their reservation, customers must provide their personal details (name and surname(s)*, gender*, country*, e-mail* and/or telephone number*), and their credit or debit card details (type of card*, credit card number*, expiry date* and CVV number*) to formalize your reservation.

Customers making a reservation are informed that their personal data will be sent to the destination hostel in order to manage the reservation and ensure that it is made. When using the service, and once the customer has entered their information, the reservation will be confirmed via the website with a reservation code; a screen will display detailed information on the reservation and a confirmation email with detailed information on the reservation will be sent to the email address provided by the user. The electronic booking process will conclude, and the reservation will have been made following receipt of the confirmation email.

The electronic document confirming the booking will be retained by HOSTAL SAN TELMO and will be accessible.

Finally, users may correct the data provided to HOSTAL SAN TELMO by e-mailing the website administrators at info@hostalsantelmo.com or by calling the customer service telephone number +34 971400464, or by sending a written request to the following address: Hostal San Telmo, Antoni Gelabert Street, 4 – 07015 – Palma of Majorca.

2. Specific conditions regarding rates, payment methods and cancellations

Specific conditions regarding rates and information on taxes, applicable charges, payment methods and cancellation policies are included in the “Termns and Conditions” in the booking section of the website.

3. Customer´s responsabilities

On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking

Jurisdiction and applicable Legislation

The rules of use set out in this Legal Notice are governed by Spanish Law.

Any legal question or, in general, any dispute that could arise in relation to the use of this site will be resolved by the Spanish justice system through the Courts and Tribunals of Palma de Mallorca, Spain. The parties expressly accept these courts jurisdiction and renounce any exemption that they could have, if the dispute is not resolved by mutual agreement.

All personal data marked * are compulsory and essential to provide the service under the provisions of Article 7 of Decree 142/2010, of 4 October, approving the Regulation on Tourist Accommodation.

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